Return Policy

At Poligono Farm, we want you to be completely satisfied with your purchase. If you are not satisfied, you may return the product within 30 days of receipt for a full refund or exchange, subject to the conditions outlined below.

1. Eligibility for Returns

To be eligible for a return, the product must be unused, in its original packaging, and in the same condition as when you received it.

2. Return Process

To initiate a return, please contact our customer service team at support@poligonofarm.com with your order details. We will provide you with instructions on how to return the product.

3. Refunds

Once we receive and inspect the returned product, we will process your refund within 5-7 business days. The refund will be issued to the original payment method.

4. Exchanges

If you wish to exchange a product, please contact our customer service team for assistance.

5. Contact Us

If you have any questions about our return policy, please contact us at support@poligonofarm.com.